About

ABOUT ME.

A designer with 7+ years of client and customer experience, holding a 1:1 BSc in Applied Psychology and a UX Design degree. Skilled in problem-solving, communication, and collaboration. Adaptable in both independent and team settings. Open to full-time, part-time, or contract UX roles.
Let’s connect to see how I can help solve your challenges.

Contact Me

Motivations.

Hi, I’m Nicoleta Jingan, a Junior UX/UI Designer with a background in Psychology and 7+ years of experience dedicated to improving people’s lives.

My journey spans volunteering in schools and businesses, growing a client-based aesthetic business, coaching a niche sport in Ireland, and creating opportunities for individuals with intellectual and physical disabilities.
These experiences have shaped my understanding of human behaviour, empathy, and problem-solving, all of which I bring into my UX design practice. My goal is to leverage technology to address real-world challenges and create solutions that make everyday tasks simpler and more accessible for diverse audiences.
When I’m not designing, you’ll likely find me exploring new skills or adventuring in nature, whether it’s hiking, ticking off bucket list destinations, or learning about the world around me. I also enjoy listening to audiobooks, ice skating, painting, or diving into creative projects that stretch my abilities. I’m always eager to learn, grow, and embrace the next challenge.

Skill Highlights.

Customer AdvocacySkilled in delivering exceptional customer service and effectively resolving customer inquiries and complaints, both in person and via phone.Leadership & MentorshipExperienced in teaching, leading, mentoring, and training clients, students, and team members to foster growth and collaboration. Supportive CollaborationDedicated to promoting a positive and inclusive environment that encourages teamwork and mutual respectTeamwork & IndependenceProficient in collaborative team settings while maintaining the ability to work independently to achieve goals and contribute innovative solutions. Problem SolvingAdept at identifying challenges, creating effective solutions, and enhancing curriculums to address evolving needs. Detail-OrientedDemonstrates patience and meticulous attention to detail in customer interactions, team dynamics, and project execution.

Timeline.

2017 - Present
Nail Boutique
Senior Nail Technician

2019 - Present
Ice skating Association of Ireland
Figure Skate Instructor

2022 - 2023
Easter Seals Camp Horizon
Outdoor Education Facilitator

Qualifications.

2020 - 2024
IADT, Dun Laoghaire
BSc Applied Psychology and Technology, First Class Honours

2024 - 2024
UX Design Institute x Glasgow Caledonian University
Professional Certificate in UX Design, 91%

Tools.